Build to Rent Premium Property Inventory Services London | by hihouse
London's Build to Rent sector demands a different approach to property inventory services. Unlike traditional lettings, BTR developments require unique expertise that understands the unique challenges of purpose-built rental communities, professional management standards, and institutional-grade documentation.
At Hihouse, we've spent over 8 years exclusively serving Build to Rent developments across London, developing the expertise and systems that BTR operators depend on for seamless property management.
London is a leading example of how Build-to Rent schemes redefine the meaning of home. Across the city, we are witnessing the rise of residential quarters designed not just to house people, but to enrich their lives. This is a shift beyond architecture, it’s a shift in philosophy. Today’s residents are not simply renting apartments; they are moving into curated environments, where every detail, every service, and every interaction is crafted around ease, well-being, and belonging.
In these new spaces, convenience is a given. Community is intentional. The experience is everything.
As residential expectations evolve, property management must evolve with them, and so must we. as a property inventory company. Inventory reporting can no longer be a transactional, back-office function. It must live up to the tone and standard of the developments it serves. It must be quiet, precise, and aligned with the promise made to residents from the moment they arrive.
At hihouse, we’ve reimagined inventory as a continuation of that experience. Our work is not only to document but to preserve. We contribute to a standard of living that is uninterrupted, refined, and reliable. Our presence is discreet, our reporting is clear, and our service is a seamless extension of the buildings we operate in. We provide inventory services designed for the modern age of living, one that reflects the same values of trust, innovation, and detail that define the most forward-thinking residential brands.
Your Residents Deserve a Seamless Experience
01
Institutional Standards
Build to Rent developments operate under different pressures than traditional lettings. Professional management companies need consistent, reliable documentation that meets institutional investment standards and supports efficient portfolio management.
05
Cost Modeling
This is the space to describe the service and explain how customers or clients can benefit from it. It’s an opportunity to add a short description that includes relevant details, like pricing, duration, location and how to book the service.
06
Construction
This is the space to describe the service and explain how customers or clients can benefit from it. It’s an opportunity to add a short description that includes relevant details, like pricing, duration, location and how to book the service.
Slide through
Our Premium Property Inventory Services
.jpg)
Check-In Inventory Inspection
At the beginning of a tenancy, clarity matters. Our check-in inventory services record the exact condition of a property with structured documentation, timestamped photography, and tenant confirmation. We focus on accuracy, consistency, and full compliance with deposit regulations.
For operators and serviced apartment brands, our check-in reports reduce ambiguity, help resolve maintenance queries quickly, and support the delivery of high-quality resident experiences from day one.
End of Tenancy Check Out Inspection
Our check-out inspections document the property condition at the end of a tenancy and compare it with the original check-in report. We assess room by room, note any deterioration, determine if it exceeds fair wear, and provide all supporting evidence.
In BTR schemes where turnover is frequent and disputes can affect operational flow, reliable check-out processes reduce delays, avoid miscommunication, and protect the long-term value of the property. The quality of the check-out directly affects re-let readiness.
Mid-Tenancy Inspections
Midterm inspections are designed to monitor how a property is maintained during the course of a tenancy. We conduct scheduled visits, assess cleanliness and condition, check for damage or misuse, and provide structured reports that highlight potential risks.
In Build-to-Rent environments, they also provide teams with valuable operational visibility, assisting in both resident care and asset management across multiple buildings.
.jpg)
Snag Reports for new-built properties
Snag reports are carried out prior to tenant occupation to identify and document defects in new or refurbished properties. These can include incomplete finishes, poor workmanship, damage during construction, or non-compliant installations.
Snag inspections support better handover quality, reduces resident complaints, and ensures that units meet the brand standards of Build-to-Rent or high-end residential schemes.
What makes Hihouse Stand Out
We are not a high-street agency. Hihouse was built for developments that operate with structure, not improvisation. We work within systems, alongside operations teams, and inside properties where the quality of reporting has direct financial and reputational impact.
Our role extends beyond documentation. In many schemes, certain furnishings, finishes or fittings require a different level of attention, not because they are fragile, but because they are costly to replace and frequently overlooked. Curtains, mattresses, soft goods, concealed mechanisms: these are not footnotes. They are often the items where value is quietly lost.
Rather than applying a single method across every building, we work with clients to understand what is being damaged, where patterns emerge, and how this impacts re-let readiness and asset depreciation. Together, we define the areas that deserve greater scrutiny, and we build that into our reporting structure consistently, and in accordance with tenancy law.
This way of working allows us to support operators in the realities they navigate daily. It ensures the smallest details are given weight, not because they are decorative, but because they carry consequence.
8+ years exclusive BTR dedicated supplier
Same-day reporting guarantee for faster issue escalation
Bespoke inspection protocols in-line with local regulations
Neuroscience enhanced trained clerks for more reliable inspection habits
Always-on communication
Legal Value of Our Services
The Tenancy Deposit Scheme (TDS) emphasises that precisely documented, timestamped inventory reports are essential to supporting deposit deductions and avoiding disputes. In fact, TDS reports that over 60% of deposit claims hinge on clarity around cleaning and condition. Without a detailed inventory signed by tenant and clerk, landlords risk having their claims dismissed due to lack of evidence. Further, TDS guidance affirms that the burden of proof lies with landlords in deposit disputes. Detailed, professionally created inventory reports create a clear before-and-after reference for adjudicators, reducing ambiguity and helping resolve claims faster.
Snag Reports
Although snagging falls outside tenancy law, it holds significant legal and contractual weight in construction and handover processes. Under standard building contracts, main contractors are liable to fix defects reported within the defects liability period, usually up to two years post-completion. A professionally documented snag report creates a verifiable log of issues that supports warranty claims and enforces obligations under schemes such as NHBC Buildmark or RICS standards.
In both residential and commercial contexts, courts and adjudicators recognise evidence that demonstrates systematic inspection and remediation practices. A robust snag report can serve as evidence in disputes regarding defects, insurance claims, or breach of contract due to substandard workmanship