Privacy is important.
We care.
Privacy Policy
What information we collect
We receive, collect and store any information you enter on our website. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; password; computer and connection information and purchase history.
We may use software tools such as Google Analytics to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, clicks and methods used to browse away from the page.
We also collect personally identifiable information (including name, email, phone number, address and submitted contact details); including billing and shipping addresses; payment details (including credit card information), comments, feedback, product reviews, and recommendations.
Lastly, we collect any information you share during communications and interactions with us, which may include the content of email messages, chat sessions, text messages. Note that we do not collect data nor record phone calls.
How we collect information
When you conduct a transaction, or complete a form on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Other data sources
We only collect information collected from user interaction and form completion from our website. No phone
Why we collect personal information
We collect such Non-personal and Personal Information for the following purposes:
-
To provide and operate the Services;
-
To provide our Users with ongoing customer assistance and technical support;
-
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
-
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
-
To comply with any applicable laws and regulations.
How do we store, use, share and disclose personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we use information to communicate with our visitors
We may contact you to notify you regarding your order, to troubleshoot problems with your order, to resolve a dispute, to collect fees or chase invoices, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How we use cookies
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.
More information about cookies: https://allaboutcookies.org/
Wix uses cookies for important reasons, such as:
-
To provide a great experience for our visitors and customers.
-
To identify our registered members (users who registered to our site).
-
To monitor and analyse the performance, operation and effectiveness of this Wix's platform.
-
To ensure our platform is secure and safe to use.
You can check which cookies are used by each business solution, third-party app or third-party integration using Chrome's built-in cookie view. While in incognito mode, click the Secure icon next to the URL bar and then select Cookies.
Withdrawing consent
If you don’t want us to process your data anymore, please send us an email to: hihouse.admin@hihouse.io
Right to access and right to be forgotten
In accordance with GDPR, our website visitors have the right to access their data or ‘be forgotten’ (be permanently deleted from your databases). Submit your request to hihouse.admin@hihouse.io
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Further questions
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to send us an email at: hihouse.admin@hihouse.io