Premium Inventory Solutions for Luxury Serviced Residences
| by hihouse
In the world of ultra-luxury living, the most sought-after addresses offer more than fine architecture or prime location, they promise a way of life where every detail is anticipated, every comfort is effortless, and service is woven seamlessly into daily living.
Hihouse provides unique inventory services tailored to high-end homes and serviced residences
Our work is built on three promises: consistency, discretion, and excellence.
Consistency means every inspection, from a penthouse in Mayfair to a garden suite in Knightsbridge, is delivered to the same high standard.
Discretion ensures our role is felt only in the quality of the results, never in disruption to residents or staff.
Excellence reflects our belief that inventory services in luxury residences should operate at the same level as the most respected hospitality brands.
We understand the challenges of this market, from complex stakeholder coordination to the safeguarding of irreplaceable assets, and have shaped our service to meet them.
Protecting value, Preserving prestige
We provide specialist inventory services that protect valuable assets, support operational excellence, and uphold the standards of London’s most exclusive residences.
Operational excellence for the most exclusive addresses
In the world of ultra-luxury living, the most sought-after addresses offer more than fine architecture or prime location, they promise a way of life where every detail is anticipated, every comfort is effortless, and service is woven seamlessly into daily living. The luxury residence blends the privacy of a home with the refinement of a five-star hotel and the cultural cachet of a globally recognised brand.
From the Peninsula London to Mandarin Oriental Residences, this model is transforming what a home can be. Residents enjoy concierge teams who can arrange private travel at short notice, sommeliers who curate their wine collections, and housekeeping that maintains the property with quiet precision. The demand for such lifestyles is fuelled by a broader cultural shift among high-net-worth individuals, where time, privacy, and personalisation have become the most valued luxuries.
London stands at the forefront of this evolution. Prime developments like One Hyde Park and the newly opened Peninsula London define the standard for discretion, perfection, and brand alignment. In these environments, homes must be kept in a constant state of readiness, even when unoccupied. Complex home systems, bespoke interiors, and valuable collections require specialist oversight. Many of these properties are also home to assets of exceptional value, from museum-grade artworks and rare antiques to bespoke furniture and climate-controlled wine collections. Protecting them requires more than a generic inventory checklist. It demands precise, branded documentation, high-resolution imagery, and a deep understanding of asset sensitivity. At hihouse, we minimise handling, coordinate closely with in-house staff when adjustments are necessary, and ensure every detail is recorded in a way that supports both insurance protection and brand preservation.
Our role is to integrate seamlessly into the property’s service ecosystem. Inspections are coordinated in advance with concierge teams or estate managers to ensure timing works around the resident’s lifestyle. Our presence is discreet, our movement through the property measured, and our methods adapted for delicate finishes, advanced smart-home systems, and high-value installations. From pre-check-in readiness inspections to mid-term reviews, pre-check-outs, and final departures, every stage is designed to reduce operational friction and deliver rapid, actionable insights.
We understand that in ultra-luxury residences, even the smallest delay or oversight can have a disproportionate impact. That is why our reports are delivered promptly, our digital records are securely archived, and our communication is clear and direct. We operate with the precision of luxury hospitality back-of-house, essential yet invisible.
For property managers, we provide a reliable, seamless layer of operational control. For residents, we help ensure their home is always ready, always protected, and always aligned with the standards they expect.
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